>>20203506Depends, the phone number comes up as the National Service Bureau, and that collection agency has an A+ on the BBB. Set aside 10 minutes or so call them up and inform them that there's Ben a mistake. They'll ask a few questions to verify that you're not giving them the runaround. Once they say that they'll fix it then you must explicitly ask for credit mediation. Them just looking for your information has impacted your credit score and has caused some harm.