>>7865644Ok
>be /diy/fag>AC breaks>try to fix it myself>fuck it up more, AC still no cool>put tail between legs and call the expert (Me)>get mad at price to fix original problem+my fuckup>muh percieved value>it's just a few wires!>decline repair>leave it still fucked up, and even admits he probably won't figure it out the 2nd try eitherGood riddence. I don't want that kind of customer who's gonna fight over each little cost.
Very next customer
>broken thermostat>"easy fix, I can get another one on right now, and it's covered by your home warranty, so no extra charge over the service fee">different shape and will expose a hole in wall old bigger tstat left>flips his shit and wants me to get exact same shaped tstat or fix the wall FOR FREE>also gets angry that "broken thermostat" isn't descriptive enough of his problem either on my written invoice>"Motherfucker, a thermostat either works, it doesn't. That's descriptive enough. What do you want me to write?">refuses to sign my invoice unless he can add his bitchy little comments on it in MY 'technician notes' section>"That's for our diagnosis, not customer comments. If that's how you feel, I don't need your signature">he tries to grab my pen out of my hand>I start to tear off his carbon copy of the invoice>puts his hands over mine, trying to stop it so he can write his bullshit on my invoice first>pull away from him, tear his copy off, and leaveThe second part might seem bitchy on my part, but letting customers write shit on the invoice opens the possibility of many problems we do not want. It's a legal form that is supposed to be something I said. They write down lies or incorrect stuff, and I can get in trouble.
