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I work at a pizza place.
We have coupons, many from the corporate level, however, since we are a franchise, the incentive to use the coupons is strange. Basically, if a customer uses a coupon or a deal through an online order, the store receives, from the corporate side, a credit for the full amount of the order without coupons with no questions asked. However, if they order in a store and use a deal, the reimbursement takes nearly 6 months to come through.
So that means that the franchise doesn't want to use coupons because of the lay over time. The whole thing makes our owner very uncomfortable since corporate loves to audit shit to make paying take up to a year. Imagine making food for someone and having to wait a year to get paid for it. Doesn't matter in the long run, but it definitely affects the owner in the short term, especially since he is a retard that goes into default on his contract constantly (not that the business fails, but he gets fined for not keeping up with his contract as he agreed to.)
Anyway, as a loyal wage slave, we are told to tell people to order online to get more coupons and that we can only share the absolute smallest coupon that is on offer. So when someone asks me "what's deals do you have?", I'm supposed to tell them the absolutely worst coupon we have (ergo, least amount of money tied up)
However, because I find it funny and since I am the only employee that is bilingual in an area with a large Spanish speaking area, I always hook up beaners. We can give coupons if they mention the coupon, that could get the owner in trouble if we don't, but I just pretend every Mexican knows the absolutely best coupon for what they want. So, from me, I'm tying up a ton of money from my boss, so much so that he has attempted to audit our ordering process, even listening in on phone calls to be sure employees are not advertising better coupons, but he cannot understand spanish so I get away with it and have for 5 years.