>>20209214>>20209216>>20209221>>20209281Holy shit, that company is FUCKED. There was literally one other person in there, though a couple cars went through drive-thru I think. I had to pay extra for a second shot in my 12 oz latte, and it still had almost no flavor at all. Barely tasted like espresso or even milk... And it was still expensive as fuck. I got the ham/cheese croissant for free with points, and even though they're still just re-heated crap, they taste pretty good.
How long can a company survive if it pisses off its customers, its employees, AND its shareholders?