>>12736331just saying how it is
>>12736361well maybe not in the grand scheme of things, but i should still have my appointment for 5 so if i show up only to be told to sit around for 2 hours or come back i'll be quite upset
it's a principle thing as well of course. if they have to cancel our original appointment because the representative got sick or something then that's just the way it is, but if i lose 2 hours of my day just because someone forgot to put my appointment in or something then that's quite frustrating