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Funnier one involving a college kid:
>Patient calls in asking about her prescription shipment
>She never received it when she was supposed to, and since she told me she was living on campus, I suggested she check with her leasing office
>"Leasing office? What's that?"
>Um... where the manager of your dorm is and where you check on your bills and rent
>I kid you not, ten seconds of silence over the phone
>"What's rent?"
>Ended up talking to her for five minutes regarding rent, utility bills, loans, and other monetary topics
>She was really nice about it, but a little slow about things
>She eventually finds her package, and she still has a small outstanding balance to pay since her mom paid for most of it
>When the time for payment comes, I ask her for her credit card digits per company procedure (shady af, I know)
>"Okay, sure, lemme get it for you!"
>She comes back after a second and just sits there silently for two minutes
>I ask her if everything's alright
>"Yeah, I'm just holding the credit card up to my phone so you can see it!"
>wut
>"Yeah, I'm holding it right up to the camera, right?"
>Manage to suppress myself from laughing and politely aid her through the rest of the process
I'm not sure whether to bust my sides laughing or be concerned that someone like this is in college