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most cases are:
>clients conscious proposital made problems.
>out dated products and software.
>clients lack of authorization to solve the problem.
>clients lazyness to solve the problem.
>firm made up tasks or the longest way to do such tasks also proposital.
and then we have pic related that is what holds a HelpDesk worker of solving problems
basicly incapable for:
>lack of everything that does not depend from it (dependent of higer monkeys) to act.
>clients conscious proposital made problems.
>out dated products and software.
>clients lack of authorization to solve the problem.
>clients lazyness to solve the problem.
>firm made up tasks or the longest way to do such tasks also proposital.
and then we have pic related that is what holds a HelpDesk worker of solving problems
basicly incapable for:
>lack of everything that does not depend from it (dependent of higer monkeys) to act.