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My experience from working in LBSs is that they tend to be populated by a series of stock characters:
>The chill mechanic in his late 20's going nowhere in his life, probably has a liberal arts degree
>The zany over-enthusiastic, over-friendly crossfit vegan who works the sales floor and wants to impress others with his knowledge of obscure parts and brands
>The grumpy head mechanic who enjoys acting like a crusty asshole and watching other people tolerate his attitude
>The bearded mountain biker who likes camping and bluegrass music, he's a good guy but never has much to say in conversation
>The BMX kid with long hair, uses the word "rad" in sentences, doesn't know much about other kinds of bikes, thinks that rusty steel frames topped with clearcoat look really cool
>The token female shopgirl - remarkably tanned and works hard to radiate confidence, but always ends up spending more time working the cash register and greeting customers than doing anything else
>The old white guys with road bikes, they come in to buy 1 tube and want to spend 30 minutes talking about the shop, the owner, how the building used to be laid out, how the business is doing these days...
>The 'oh crap, I really don't want to be liable for touching this shit' customers: homeless guy who bought a $5 bike with two smashed wheels but can only afford to replace one, the guy who put a dodgy chinese motor kit on his bike and asks if you can figure out where the parts that have fallen off it belong, that guy who wants to talk ad nauseum about how excellent his Walmart bike is and how cheap bikes are unfairly maligned even though he has to come in every single week looking for help or parts to keep it working
>parent shocked and offended that you want to charge so much for a kids bike - don't you know they're just going to outgrow it and it's just a kid's bike and all they need is something simple?
>triathlete needs a tuneup on his bike today because he's leaving town for a race tomorrow morning