Quoted By:
Shop manager reporting in.
>Medium-sized monobrand shop
>We ran the numbers and confirmed that cliquey roadie elitists never actually buy anything and just chase money out the door anyway, so we politely neglected them until they all went away
>We only service our own brand. Fuck you and your BSO, we're not gonna prop up the value of garbage and let people keep thinking they can get away with spending $100 on a bike in some corporate hellhole and have a good time.
>Since we're not wasting all of our time stroking roadie egos and fixing flats on huffys, we actually pay attention to our customers. Our customers love us from hybrid-buyers all the way up to high-end MTB's and boomers buying ebikes.
>Sales numbers YUGE
>Customers actually listen when we keep telling them to look up doing their own maintenance with Park Tool tutorials
>Not constantly turning wrenches on garbage and cursing God
Life is good.