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Anonymous Fri 26 Sep 2025 16:13:13 No.2054645 View View Reply Original Report

Quoted By:

How is it that this website NEVER works?
It's practically impossible to book tickets without needing to call them and talk to a rude black woman.

Anonymous

Anonymous Fri 26 Sep 2025 16:31:53 No.2054647 Report

Quoted By:

What sort of adblockers and other shit do you have running?

I book amtrak tickets online all the time and I think i've only had to call them once or twice in almost 15 years.

Anonymous

Anonymous Fri 26 Sep 2025 16:39:46 No.2054648 Report

Quoted By:

No adblocks at all. It's just chromium, zero extensions.

Anonymous

Anonymous Fri 26 Sep 2025 16:55:22 No.2054649 Report

Quoted By: >>2054652

I have the same issue, I think they're trying to defeat scrapers so they make it say fuck off and die every 2 or 3 queries. Close the tab, wait a few minutes, open a new tab, and start again. Don't submit more than 1 query per minute

Anonymous

Anonymous Fri 26 Sep 2025 17:28:16 No.2054652 Report

Quoted By: >>2054653

>>2054649
it's way worse than that
yeah, i do get the error after just choosing to from and dates
but I also get errors at all other steps of the process as well
I try to log into my amtrak account, I enter my login credentials on the azure adb2c thing, it redirects back to amtrak, not logged in...
Okay, Fine. I'll enter my passenger list by hand. Go through the entire process, get to payment. Submit... wait, error there.
Do it again, use a different credit card, error again.
How do they even sell tickets with this website at all?

Anonymous

Anonymous Fri 26 Sep 2025 17:34:16 No.2054653 Report

Quoted By: >>2054654 >>2054655

>>2054652
Just tried it again, another error. This time between passenger screen and payment screen. I guess I have to call in once again and be charged 20% more than the price listed on the website again...

Anonymous

Anonymous Fri 26 Sep 2025 17:46:24 No.2054654 Report

Quoted By:

>>2054653
Nah, just know your exact route and start from a clean slate. Imagine your Total User Journey before each click.

Works on my machine.

Anonymous

Anonymous Fri 26 Sep 2025 17:49:27 No.2054655 Report

Quoted By:

>>2054653
Just tell them you're having a problem with the site and can't finish the transaction and tell them you don't want to pay the surcharge for doing it over the phone. If they don't waive it just buy a plane ticket.

Anonymous

Anonymous Fri 26 Sep 2025 17:55:38 No.2054657 Report

Quoted By: >>2054660

I finally got it to work, this time in an incognito window. I feel like I'm debugging a user flow at work, but no, this is their production website. What a pile of trash. I'll remember this trick next time.

Anonymous

Anonymous Fri 26 Sep 2025 18:37:39 No.2054660 Report

Quoted By: >>2054661

>>2054657
You probably just needed to clear cache/cookies for the website.

Opening it up in incognito specifically bypasses the existing site cache/cookies your browser has saved.

Anonymous

Anonymous Fri 26 Sep 2025 18:40:05 No.2054661 Report

Quoted By:

>>2054660
Used to be possible to do that with dev tools but dev tool blockers are now a thing on a lot of sites because scammers call old people and trick them with dev tools and we can't have nice things

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