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Walls are unnecessarily thick.
Latches are a pain in the ass.
Their high prices have driven up the cost of other coolers.
Workplace gave me one of the tumblers a year ago. Haven't used it yet. I guess I didn't go gaga over them like everybody else. People are nuts about them. And I stopped working at the shitty company, so now I REALLY don't want to use it.
Wish I had one of those thermos' though