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>bought a rope from sterling
>they shipped it a week and a half late because of their stupid payment system that makes your bank think you're getting double charged
>rope finally gets here today
>it's missing a fucking middle mark
>they don't sell a version of this rope without a middle mark which means some retard straight up forgot to mark it
>call sterling for the third time in two weeks to figure out what's going on
>god dammit they're closed
>look on website
>exact same rope is $50 less than when i bought it
>scream
sterling's basically lost my business at this point. I might buy the companion rope for it in the future but I'm just as likely to just buy a set of half ropes from Petzl instead at that point. has anyone here had better interactions with them or is this basically par for the course?
What are the odds sterling will say i need to fork over shipping costs for this? are there any DIY solutions i can do to mark it that won't damage the rope like tape and sharpie will do?
