>>1809137>every duty location across 2 regionsTrue, but weeding those people out myself is always going to be part of the job. Fact is that calling doesn't set you that far apart from the dead-ends. I've had plenty of people call to express interest then ghost on the rest of the process. Granted, I've had more people NOT call and then fail to continue the process, but the phone call doesn't really set people apart.
>Skeptical of paper qualifications if they don't know/haven't met the applicantYes, that is the same on my end. That's why the process doesn't end there; I consider the available candidates on paper and reach out to them if I'm interested. I don't want every candidate assuming they're interesting to me and trying to force their way into this part of the process with a phone call and in-person visit.
>Shuts out good workers who aren't computer savvy or good at sitting down and doing paperworkThey're not wrong, online applications are a barrier for some people, but it's a very small one that I expect people to overcome easily if they're actually interested in working. Again, it's 2020. Differently-abled applicants who truly need help are always welcome to contact the office for assistance. Everyone else has the choice of "show my dedication and self-initiative by doing /learning one easy thing on my own" or "show my dedication and self-initiative by placing a quick phone call and impressing them with my natural charm". No one wants a headache a year down the road when a new timecard or scheduling system is introduced and the new guy (who isn't particularly computer savvy or good at paperwork) just can't seem to figure it out without help. Computers are everywhere.
>>1809047So it worked 35+years ago, when $6.50/hr was a living wage, Ronald Reagan was president, the Cold War was still on, and no one had heard of a cellphone, let alone email, smartphones, or even the internet. Jobs have changed, wages have stagnated, and employees need updated skills.