>>2559596Obviously there's a reason why I'm choosing to get belligerent on an anonymous image board, I love AliExpress and have gotten a lot of good deals from it. But just recently I bought two articles of clothing with grossly inaccurate measurements, a $15 windbreaker 8cm short across the chest, whatever it's $15, I'll ask next time. Then I buy a $45 jacket, give the seller my exact measurements, and he sends me one that is again one size too small, and is 4cm off the measurements listed in the description. He clearly didn't bother to check against my measurements, or verify the accuracy of his listing. Yeah I'm being anal but goddamn. It's really just clothing that's the problem. Electronics and stuff are great but if you want clothes that fit you need really need to force the seller to measure it. But of course it's easier to ignore such requests because 9/10 customers just buy blind anyway.
It wouldn't be that big of a pain if the return process wasn't a total crapshoot, you'll wind up paying 2x the price for return shipping, and even if AliExpress offers a free return (which cs individually grants at seemingly random discretion), there's tons of stories on Reddit and such of sellers giving a fake return address, claiming they never got it, etc. Usually with disputes the best you can hope for is a partial refund, better than nothing but it's definitely not a risk-free process for the customer. And that's really just part of Chinese culture, "let the buyer beware" is 100% in tune with their business philosophy.
In short, if you're buying off AliExpress stick to well established stores who have a stake in their reputation. Otherwise you're dealing with some guy in a rundown apartment in DingDong Nowheresville who'll take your order, ship god knows what, and then immediately forget about it. It's better to assume all sales final, and if you do dispute your best hope is a partial refund.
