>>3306125it didn't break, I had inside a messenger bag with the head hanging out on the way to an event and knocked it against a wall, a knob fell off (red circled) without my realising at the time and Amazon didn't have a replacement part to give me for some reason. It still worked perfectly fine and I'm sure I just dealt with a lazy customer service rep.
Lesson learned, I'll only keep a tripod in a proper backpack in future.