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>own a7sii
>buy Atomos Shogun external recorder
>meant to be able to record both 1080 and 4K externally
>no matter what settings I change, atomos will only record 4K
>email atomos support about it
"Please contact Sony support"
>email Sony support
"This is a third party item so we can't help, please contact their support"
>email atomos support again
"The Shogun only reads input from the camera so it's a Sony issue, please contact their support"
>email Sony support again
>no reply
who the fuck is in the wrong here? I don't want to give up Shogun as I got it at a real good price, but I just don't need to shoot 4K constantly and not being able to use the Shogun as a monitor while I'm shooting 1080p is driving me FUCKING INSANE
