>>3022921Is that the E-mount? There is a specific procedure for that in which you suspend the IBIS before cleaning so the sensor is completely locked in place without any movement.
https://youtu.be/JS1t7JcAt9w?t=437You have to make sure the camera face the sensor downwards.
Then engage cleaning mode.
Then you get the "Auto cleaning is finished" message. This is where the IBIS as been suspended, and you can manually clean the sensor with cleaning swabs and so on.