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Lab uses no ICC before prints

No.3149293 View ViewReplyOriginalReport
>send pics for printing
>pretty happy but can do better
>many of them seem slightly washed out, low contrast compared to my monitor
>some ugly thick noise too here and there
>monitor calibrated
>research the lab
>find out the exact line of printers they have
>find out the paper too
>find the ICC profile through official Fuji websites
>contact the support to double check
>"just use sRGB, the technical people won't use ICC profiles."
>come again?
>"we strip the customer photos off any colour profile attached to the image and do our own internal processing in sRGB space. I would recommend using sRGB as a point of reference. For my own pics I got the closest results when my photos originally came in simple sRGB colour space"
>so I should adjust my new prints by eye then compared to the old ones?
>yes
>ok...

Since I know the printer and paper, why not use the ICC?
Also how do you strip profiles from photos? Why would the lab do that before they print?