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share servicing horror stories here

Anonymous Thu 06 Feb 2020 17:07:39 No.3612079 View View Reply Original Report

Quoted By: >>3612084 >>3612231 >>3612385

>a7's rear screen breaks down
>under warranty
>bring to store they say it's because of water damage
>get pissed knowing never went near water
>wont get full warranty
>cam is sent for evaluation to repair center
>mfw repair center for whole europe is sony playstation hypercenter in fuckin france
>wait three whole weeks to get repair evaluation
>half of circutry needs replacing and nets at 400€
>bought cam for 900€
>drop bonus on it
>wait another week to have it back

Anonymous

Anonymous Thu 06 Feb 2020 17:17:33 No.3612084 Report

Quoted By: >>3612729

>>3612079
sucks. one of the reasons I chose sony is because of the service. They service every camera in the united states about 5 minutes from my house. My cameras/lenses are usually in and out of there within a few hours.

Anonymous

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Anonymous Thu 06 Feb 2020 19:35:41 No.3612131 Report

Quoted By: >>3612174 >>3612176 >>3612309 >>3612515

>rolleicord needs CLA
>sticky shutter, the usual
>send off for repair immediately
>repair guy loses the main lever cam pivot spring, orders the wrong size wire to replace it, has to order another one, already been 2 weeks
>loses a screw cleaning the viewfinder
>not sure where the shims went, says he was a little drunk when he got around to it, but it's okay they're all probably there and didn't fall in the body and the marks are still on the brackets
>maybe
>might have bent the retard lever
>removed lens fungus, not sure if it dried completely
>probably needs focus calibration, doesnt have a test bench, says it's okay
>tfw the repair guy is me

Anonymous

Anonymous Thu 06 Feb 2020 21:10:52 No.3612174 Report

Quoted By:

>>3612131
heh

Anonymous

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Anonymous Thu 06 Feb 2020 21:13:18 No.3612176 Report

Quoted By: >>3612183

>>3612131
punchline on my /p/?!

Anonymous

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Anonymous Thu 06 Feb 2020 21:23:34 No.3612179 Report

Quoted By: >>3612191 >>3612233

>Find uncle's camera stuff from when he worked for TIME.
>Leica CL, M5, 2 leicaflex SLs.
>No working meters but everything else is fine.
>Take to the Leica repair place in NJ.
>The only thing they will service is the M5.
>Say they'd have to send it to Germany but would probably be back in 3 months.
>That's fine it'd be nice to have 1with a working light meter even if it's not totally necessary.
>Get the quote.
>Wew lad. Whatever at least this will add value or something.
>6 months later ask em why they're taking so long.
>Takes em a month to respond after multiple emails.
>Says they're having issues finding parts but will get back to me soon.
>Pester them every few months to HURRY UP.
>2 years later they send it back only to say they couldn't repair it.
>Fuck
>At least I got a refund... :/

Anonymous

Anonymous Thu 06 Feb 2020 21:34:19 No.3612183 Report

Quoted By:

>>3612176
The punchline is stretching the mainspring on the bulb lever and cutting it off so it looks like it actuates properly. Not like I needed 1/25 anyway. Actually the punchline is not realizing I got sent a different camera with a different serial number after waiting a month for it to ship and immediately disassembling it.

Anonymous

Anonymous Thu 06 Feb 2020 21:51:05 No.3612191 Report

Quoted By: >>3612205

>>3612179
Got any pics your uncle took? TIME of old was goat.

Mirari !!TXM6KhIfKn2

Mirari !!TXM6KhIfKn2 Thu 06 Feb 2020 21:52:37 No.3612192 Report

Quoted By: >>3612335

>Nikon 50mm 1.8 E is absolute shite
>decide to clean it
>disassemble the lens
>use the proper products
>glass is shiny like new
>first try to assemble the lens
>Aperture stop working
>focus is good
>disassemble and assemble again
>aperture is working!
>focusing is stuck at somewhere I hadn't figured out
>disassemble and assemble again
>aperture stopped work
>focusing is right
>mfw I have a Nikkor 50mm 1.8 E stuck at 1.8 now

Anonymous

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Anonymous Thu 06 Feb 2020 22:34:18 No.3612205 Report

Quoted By: >>3612235 >>3612480

>>3612191
Ye sure. I was initially afraid of doxxing myself, but there's like 3 people credited for this so I should be good. This is one of the only covers I could find. Idk how to find specific article pics taken by him online.

Anonymous

Anonymous Thu 06 Feb 2020 23:38:05 No.3612231 Report

Quoted By: >>3612337

>>3612079
>Dropped old film gear into ancient service place.
>Mentioned in the Bible
>Sole remaining technician is old enough to have worked on the Lascaux cave paintings
>Underground room is a chaos of cameras from 1dx's to F-1's and everything in between
>Hand over an F-1 and a P. They get their serials logged, I'm given a receipt and they go into a plastic bin.
>Nothing left to do but wait for the Horroshow.

The google reviews are good. But it's taken me a while to find this place.

Anonymous

Anonymous Thu 06 Feb 2020 23:41:45 No.3612233 Report

Quoted By: >>3612477

>>3612179
>2 years later
What the fuck?

Anonymous

Anonymous Thu 06 Feb 2020 23:45:51 No.3612235 Report

Quoted By: >>3612478

>>3612205
>afraid of doxxing myself
You're afraid the world is going to know the nephew of some dead photog posts on 4channel anonymously?

Anonymous

Anonymous Fri 07 Feb 2020 02:28:59 No.3612309 Report

Quoted By:

>>3612131
Lol.

Anonymous

Anonymous Fri 07 Feb 2020 03:56:26 No.3612335 Report

Quoted By:

>>3612192
I feel you. I have an old micro 55mm f/2.4 with dried lube that I'm stuck manhandling for focus because the Youtube repair videos make my butthole pucker up.

Anonymous

Anonymous Fri 07 Feb 2020 04:11:38 No.3612337 Report

Quoted By:

>>3612231
Are you me? Those are my two main cameras.

Anonymous

Anonymous Fri 07 Feb 2020 09:15:05 No.3612385 Report

Quoted By: >>3612406 >>3612730 >>3612733

>>3612079
>I got my camera wet
>sony were decent enough to offer a repair option at less than half the cost of a new body, even though the main board was fried
>I tried saying it never ever went near water, even tho water damaged pcb's are less subtle than a slap in the face and i live in northern Europe where it rains a lot
>all done and back to me within a month

Wow, what a horror story.

Anonymous

Anonymous Fri 07 Feb 2020 10:49:45 No.3612406 Report

Quoted By:

>>3612385
>t. triggered

Anonymous

Anonymous Fri 07 Feb 2020 15:26:17 No.3612477 Report

Quoted By:

>>3612233
Ikr. Leica are some real bastards.

Anonymous

Anonymous Fri 07 Feb 2020 15:29:49 No.3612478 Report

Quoted By: >>3612513 >>3612517

>>3612235
Not the world. He died quite tragically so idk what my family would think about me blabbing about him on some basket weaving forum. It was an odd thought tho I regret thinking like that.

Anonymous

Anonymous Fri 07 Feb 2020 15:44:36 No.3612480 Report

Quoted By:

>>3612205
I thought about some regular pics, not something published.

Anonymous

Anonymous Fri 07 Feb 2020 18:13:04 No.3612513 Report

Quoted By:

>>3612478
>idk what my family would think about me blabbing about him on some basket weaving forum
It can't be any worse than what they say on Faceberg

Anonymous

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Anonymous Fri 07 Feb 2020 18:27:36 No.3612515 Report

Quoted By:

>>3612131
that guy is the fucking larry the cable guy of cameras
>drop screw on rug gone forever
>strips some threads and fill hole with solder and use smaller screws
>find a camera thats easier to fix and put the first on on hold
>still lost a little gasket thing inside the lens but it still works so who cares
>resoldering always look like a glob of birdshit on top of the wire

Anonymous

Anonymous Fri 07 Feb 2020 18:34:15 No.3612517 Report

Quoted By:

>>3612478
I dont see why anyone would care. Even if you found his photos, that information is public. But I also don't possess the autism to doxx someone given a coordinate and some equation about sleeping habits.

Anonymous

Anonymous Sat 08 Feb 2020 10:33:06 No.3612729 Report

Quoted By: >>3612731 >>3612751

>>3612084
>My cameras/lenses are usually in and out of there within a few hours.
Usually??? How many fucking failures have you experienced? In two decades of shooting Canon (7 bodies and over a dozen lenses) I’ve had one switch replaced and one lens realigned.

Anonymous

Anonymous Sat 08 Feb 2020 10:39:22 No.3612730 Report

Quoted By:

>>3612385
>be sonyfag
>avoid water like a vampire avoids sunlight
>camera breaks
>repair shop: “y u get it wet?”
>but I didn’t
>repair shop finds video of me taking pictures at funeral
>one manly tear drop destroyed muh camera
>start to cry again
>security tackles me and drags me out of shop
>get bill for damaging every camera in shop
SONY

Anonymous

Anonymous Sat 08 Feb 2020 10:41:42 No.3612731 Report

Quoted By:

>>3612729
It's a feature of Sony cameras, whats the point of a service centre if no one uses it. So they force people to use it by making crappy cameras.

Staff have to go on a special training courses. In order to get certified they have to learn at least 300 reasons why it's not covered by warranty.

Anonymous

Anonymous Sat 08 Feb 2020 10:54:18 No.3612733 Report

Quoted By:

>>3612385
>routinely get my camera wet
>take it into the desert for a week of hiking
>muck about with in in a snowstorm
>spend weeks on glaciers over past 5 years
>get mud on it
>20 days non-stop /out/ while temperatures drop to -30°C
>subject it to crazy temperature changes
>visit more environments with fine dust
>visit beaches and jungles
Not Sony

I'm the third owner of that thing, the two previous ones were also into wildlife and /out/ type stuff in all sort of conditions, and the worst thing that happened was the top dial falling off innadesert. Still works with no hiccups, I dearly love weather sealing.

Anonymous

Anonymous Sat 08 Feb 2020 12:28:22 No.3612751 Report

Quoted By: >>3612764

>>3612729
I shoot about 250k frames a year. They go in for check and cleans about twice a year, new grips every year or two, and the original a9 had a hotshoe recall.

Anonymous

Anonymous Sat 08 Feb 2020 13:03:44 No.3612764 Report

Quoted By:

>>3612751
>sony user shooting something
>i'll call that bullshit and require a proof on that

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