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Question: what's the best way to get a response form NECA on their socials (other than reaching out to their customer service representatives on twitter or facebook)? Do I just tag them on twitter with my question? I'm holding off on pulling the trigger on the van pre-order because I wouldn't mind first having assurances that they'll have extra parts on hand in case of quality control issues upon delivery. A handful of exclusives I've pre ordered from various toy makers in the last couple of years have had issues, and due their exclusivity and the limited-run nature of the items, it wasn't possible to just run out to the store and grab a replacement, for example; meanwhile, in these particular cases, the toy makers hadn't gone to the trouble to manufacture extra stock items/pieces in the event of QC mishaps, so I was pretty much fucked. Anyone have any experience reaching out to them on twitter about such things?
