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Alright, I think it's time to throw in the towel on this one.
I bought this figure when it first came out and didn't realize it was missing its weapon until I opened it. Did a parts request from Mega, they said they couldn't do anything without a part number but they'd send me a replacement figure instead. They didn't send me anything, or at least I didn't receive anything.
Recently I was missing parts from a few other sets so I decided to try again. This time I had actually found that specific Spartan Laser in the database on their website, and linked it to them along with the other parts I was missing. Got the package today, it has everything except the Spartan Laser. I really want that Laser, but it seems like Mega really doesn't want to give me one.