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Has anyone had problems with Toy Snowman before? My account fucking disappeared even though I have a preorder with them and they aren't answering me on their contact us form and facevbook. Ive had minor problems and questions before and they always answered asap. And they have high ratings for customer service. It's weird as fuck. Ive never had my account disappear on any other website or store. Did this happen to anyone else? I just moved from northmencollectables to these guys I dont want to switch again...