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Fuck Saberforge right now. I don't even care about Phil, since he is smart enough now to keep his mouth shut about drama.
Their new CSR is a whiny bitch who is banning anyone on the forum who dares bring forth a complaint. It's like he's making his own little crowd of suck-ups and not tolerating opposing thoughts.
On top of that they're disorganized to the point where they've 'lost' a bunch of orders and are blaming USPS but don't have the internal record keeping system they need to actually tell whether they shipped something out or not.