>>11014080Hey again - I had a look around this site and it generally looks like this email only services North America.
>Damaged and Defective Items>Any defective item or item damaged in transit goes through the standard Bluefin exchange process. Please email [email protected] with any issues with damaged items.>Replacement Policy>Bluefin is able to provide replacement services for Bandai Tamashii Nations, Bandai Shokugan, Sentinel Toy, Comicave Studios for North America.However, it gave me the idea to look for any other Bandai Namco subsidiaries, and there is a Bandai Namco Entertainment Australia & New Zealand. I messaged their Facebook page, and it gave me the Toys or Collectible enquiry email toys@bandainamcoent.
com.au.
I've emailed them with images, receipt, etc and will just wait and see what happens. Thanks for your help.
Here's a pic of the defective joint if anyones interested.
