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Update on the Toga situation.
Hobby Genki responded saying the missing hand will be replaced, but Kaiyodo doesn't consider the right thigh to be a defect/damage and suggested to use rubbing alcohol or paint remover to remove the paint. I wish it was that simple.
This did not fly with me, so I responded and went into detail about the thigh not being some paint transfer, but that it's actually glue that had leaked so it's really not paint anymore. There was no way to clean it off unless I sand it down or some other method that would destroy it.
Genki understanding the situation have now decided to also replace the thigh. Only thing that sucks is I have to wait on Japan Post for them to ship it. But I'm happy they went further to help me.
