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Direct To Consumer set complaint checklist:
Does it contain a vehicle alongside a main build?
Yes - complain that it contains a vehicle, and that those parts should have been in the main model instead of wasted on a vehicle.
No - complain that it should have contained a vehicle, and that unnecessary parts hidden in the main model would have been better used in this valuable addition.
Does it have play features?
Yes - complain that it contains play features, the design could have been improved without messing it up for play features.
No - complain that it doesn't contain play features, you cannot do anything with it apart from display it as it is.
Does it cost too much?
Yes - complain that it is too expensive and would have sold better if they had made it more affordable.
No - complain that they could have done a much better job if they had upped the budget and included more parts in the design.
Does it have unique minifigures?
Yes - complain that it has unique minifigures and that it is unfair to put unique minifigures in expensive sets as it forces people to buy sets they don't want just for the minifigures.
No - complain that a set this size really should have unique minifigures as a selling point.
Has a similar design been on IDEAS?
Yes - complain that LEGO designers ripped off the design on IDEAS.
No - complain that nobody wanted this set, they should have done something more like the one on IDEAS.
Is it licensed?
Yes - complain that they should have done it as an in-house theme as they would have had more freedom over the design and characters.
No - complain that they should have done this as a licensed set to make more sales and to bring out minifigures of (insert licensed characters here).
