>>6054117Maketoys has this 100% money back guarantee thing on some of their items but it doesn't look like its on the Manga Mech guys. Contact their sales with pictures of what you got and they'll probably be able to take care of you per their shipping and returns page:
>SHIPPING & RETURNS>All sales are final. If a product has a factory-defective part on arrival of your shipment, we will make every attempt to send you a replacement part. If it is determined that there is no replacement part for a particular product, you will have the option to return the original product for a full refund or for a replacement product. You have a period of 30 days after receiving your products to inform us of any issues. >After 30 days, only replacement products will be considered and is limited to our inventory on hand. Again, we will make every attempt to rectify any issues with your product, but due to high demands and limited production, we cannot guarantee replacement availability beyond 30 days of the arrival of your product. I can't find a contact email but if you ordered from them you must have an account or order number from an email with something on it.