>>6551257Premium Collectables, many of us tried them getting good prices, the problems began slowly but while they have recovered they seem to have chosen not to follow up past issues
>not all mp ramjet orders were fulfilled and only a few were refunded>random mp's and hot toys pre-orders were either delivered 6 months late or never at all>they lied about their email contact operationsAt one point they became so swamped that they made a deal once they "hired" new staff to fix things, if it were unanswered after a week you get 10% your next order, well fat chance they seem to pick emails at random to answer (response times would range from within the hour 24/7 or even a month later) and would use copy pasted responses (order xxx will arrive -insert month here-), right now they even claim they have an "escalation" team, clearly delay tactics so credit companies (they don't take paypal) can't reel them back.
It was all fine and dandy when I got my mp delta magnus for $140aud at launch and many UW releases for basically BBTS USD prices but at AUD (so if something was 180usd it was 180aud) and free shipping, but then problems mounted...I believe their energon points (for each dollar spent you get a point to use to get discount vouchers) and whole supplier/warehouse (which has been confirmed to be someones fucking house) change caused more issues.
In the end while I have technically lost money the discounts I've had sorta balances things, still I'm gonna try to get my money back, because fuck those guys.
Never gonna trust Australian retail ever again, if they don't price gouge their fellow aussies they pull shit like this
