>>6071722I actually just bought from toydojo for the first time. And it's been a ride the whole way. Buckle up for some blogging.
>put in an order, first time ordering from there, figure I'd give them a try since people like to recommend them>turns out one of the things in the order they didn't have in stock, it was mistakenly listed on their site>get contacted by the owner right away>disappointed a bit but whatever, he gets me a refund for the item they didn't have>shipment is shipped out same day, gotta admit thats nice and fast, free shipping too>it was shipped UPS>I've literally never used UPS in my life, so I didn't realize the problem I was about to have>I have a PO Box, no mailbox because apartmentfag>don't learn until the day before delivery was scheduled that UPS doesn't deliver to PO Boxes>fuck!>send a polite e-mail to their custserv, because you should be nice to people>get a fucking call>CALL>the store owner calling back in like 20mins from sending the email>owner apologizing, they made a mistake, said they never should've sent the package that way, etc etc.>offers to send me a whole new package with the items in my order, 2 day expedited via USPS and a 10% off coupon because of the problem>sent out same day once again>now awaiting that package, should be here Friday hopefullyDespite any problems I had, that is fucking top tier customer service. They've definitely got my business again. They didn't give me any bullshit or any runarounds, they fixed the issue quickly and they even offered a coupon.
