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Welp, my luck finally ran out. Been collecting Figma for 12 years since Griffith and haven't had any breaks other than Golden Age Guts' stand peg snapping after years of holding him up in a jumping pose. Yesterday was my first break and it completely ruined my day. The joint itself wasn't stiff or anything, it just abruptly snapped while I was trying to plug in the gun holding hand. Fortunately, since I bought it directly from GSC, I contacted them once I stopped seething and they got back to me earlier today about sending a replacement arm. Great customer service. As far as detaching the broken arm from the shoulder joint, dipping it in hot water first should do the trick, right?