>>8661972i have the entire dq11 line along with bianca + alena + erdick.
they're basically figmas but more expensive and less quality control.
my sylvando has 2 left legs and it took half a year for square to ship a replacement. had to show them pictures of the defect and they sent a new double pack entirely.(extra rab!)
bianca's right leg wasn't put together properly at the shin and I need to heat it up and re-situate it.
like what happened to others i've also had 1 figure stand arm break, but I somewhat fixed it with plastic cement. the way they do stand arm joints is not ideal imo.
appearance and articulation-wise bring arts is fine, but you're going to pay extra for the ip.
hope the figure you get is without defects. I'm not sure how major the defect has to be for them to replace it.
also got a couple of trails of mana figures on preorder.(price is ridiculous)