>>7795480Yes on both counts, their customer service is genuinely the best I've ever had and the dude helping me had them shipped for free as replacement parts because he knew how much of a nightmare it could be to get them on Bricklink. We ended up talking for a bit about Classic Space and Pirates sets we were thinking about building in the near future, it was fucking cool.
It was the first time I ever waited until after a support call and actually answered a survey afterwards, they deserve it for being bros.