>>5387004Yosuke Matsuda - CEO/President of Square Enix. Summer 2013, he was in Manhattan, at the Square Enix NY USA headquarters.
As some background, I ordered my first PAK, a PAK Bane for $96.00 straight from Japan, before it was formally released in the US. The day I expected it to arrive I called in sick for work. It actually arrived the next day, so I called in sick for work the next day too. On that second day, it arrived. I cleaned my room before opening the box to make a good impression on my figure - the same way I did that time a chick came over. I put all of my figures in a bowing/kneeling/worshipping position, facing the table on which I was opening PAK Bane's package. Truly ceremonial, great way to honor he who was born in the dark and embodies my exact personality. I gently opened his box, open the figure. I finally took him out. I was in awe. The light was dim for ambiance. His joints felt very stiff from a long flight. I tried to move his right arm - 100% ham-handed it. His joints were brittle like a fucking mini candy cane. I shrieked and shrieked. I turned the lights to full brightness to clearly examine. The paint job was horrible, it looked like he had smallpox. The sculpt was nothing like Tom Hardy's physique. I was mortified. Weeks of anticipation for THIS?! ARE YOU FUCKING KIDDING ME?! FUCK SQUARE ENIX, AND FUCK PLAY ARTS KAI! I kept shrieking. I called the online store I bought the figure at but they only spoke Japanese. I yelled at them to speak fucking English and that this is an emergency, I wanted a full refund and the figure replaced instantly. I almost called the police and contacted my brother who is a lawyer. My brother never answered my text, and I think the online store blocked my number because I cursed at their customer service reps.
I had a nervous breakdown that Thursday, skipped work Friday, sold all my toys on Saturday and Sunday. Cancelled all other PAK pre-orders. I looked up Square Enix's NYC headquarters.
