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I've been ordering from them reliably for years upon years, like at least one order a month, since 2010. Then a couple months ago, they spontaneously banned me over ONE cancelled $100 order.
As in, they sent me the invoice, and I replied politely that the EMS shipping estimate was far higher than I anticipated, and could I please cancel it without causing too much trouble.
Got an ORDER CANCEL email from them, and I figured everything was good. Next time I tried to place an order, nothing worked. IT let me log in and everything, but every time I tried to submit the order it said there was an error. Since they will not TELL you if you're banned, I decided to make another account just to test.
I had to use a new email address and a new name and phone number (just added my middle initial) but my order went through, and I even paid with the same paypal account I've always used. Although now, my enthusiasm for them has died down thanks to their attitude.
