>>6119065Send them an email using their contact form, just make a resonable excuse but DO NOT do it often.
I had to cancel that dead or alive collectors edition because I found out about the english version *right* as they sent the payment request (because I'm slow apparently) and just claimed I needed money.
Right now sent one saying about a figure I changed my mind with a more complex excuse, really anon, "may I politely request to cancel my order" will do just fine I just like excuses.
If you do it enough they'll let you know when they're about to ban you, otherwise find someone to hand it off to, just don't delay