>>6892581>>6892342Honestly I felt like it was a big combination of both when I worked there. Stealing was always a huge problem (people also returned stolen stuff a lot, baby stuff especially), but the company never wanted to invest in actually FIXING the issues. Never added new cameras that actually worked besides a few spots, probably over half our walkie talkies didn't work right, constant under-scheduling so we were understaffed a lot, and the cashier and computer systems desperately needed upgrades and never got them.
For me it was angry parents trying to rip us off more than anything else, couponers were also terrible to deal with. Nothing kills cashier morale faster then us trying to stop a wrong customer from doing something, only for management to give the go ahead anyways. We've had a lot of people quit in general even before the closing, and the fact they expected everyone to stay but with no severance pay is just ugly and probably won't work as the weeks go by.
It doesn't help that as soon as liquidation started the customers were being extra stupid and not listening to what any of us were saying. They're also buying stuff so rapidly that the store is probably doing better than it did during Christmas, then wondering why a lot of the deals aren't dropping below 10%.
With the way the company threw everyone under the bus so the CEOs could get their money, I'll be glad to see it gone since it felt like it didn't deserve to stay open. A majority of my coworkers and managers were wonderful to work with, and the ones that haven't quit already I hope make it through the stress ok and find better places to work.
