>>9146171The store would probably be struck down if they're getting multiple messages about a store not fulfilling their orders regardless of closed dispute windows.
And like I said, these messages can be used as evidence. This is a pretty big store that had a lot of orders, so risking scamming you on this single order wouldn't benefit them if it meant their store gets taken down.
Like they've been telling you, they're still waiting on this figure to be sent to them. If I were you, I'd keep the preorder and start messaging them when in-hand pictures start popping up in china.