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thanks to the anon who recommended I extract as a DAE instead, it helped!
I got another issue I seem to be unable to change the bind pose. it says to unbind the skin first, then move articulation and then bind to skin but when I bind to the new skin there's an error message that says I have to go to bind pose. returning me back to the defaukt May bind pause. anybody has any experience with maya could maybe guide me towards the right path?