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Melia is far from the worst character these days, but she's pretty representative of the story design problems. She's a JRPG lead with a mysterious backstory and ties to the main villain, you can't get more generic than that. Jan of course thinks she's super interesting cause he wants to fuck her, but that isn't enough for an audience. He tries to make her more interesting by giving her a super convoluted backstory, but it feels so ungrounded and ridiculous that there's no humanization aspect to her. Compare that to Aelita, who is introduced having human problems like her relationship with her father, her love for her hometown, and then continues to show human qualities and actually be a good friend and it's clear why everyone likes her better.