>>45773118Hello Anon,
I am sorry to hear about the issues you've been having and I want to thank you for your patience. I understand this issue may have already been resolved at this point, but this sounds like a situation that would best be resolved by having you speak with us directly. At your convenience contact us here and we'll see what we can do to help you out!
Sincerely,
The Pokémon Company Technical Team
>6 months latermachamps.com still handling out hacked mons through surprise trade