>>13639738From what I've read around the internet, it comes down to the person you end up talking to. Some of them are nice enough to let you send it in for a replacement, and others will tell you to fuck off. Just gotta get lucky I guess.
I'm sitting on 700 coins myself, already halfway to platinum. I wish they would add more prizes that weren't awful. I stopped spending coins because last time I did, I spent 300 on shoelaces that were too damn small, and nothing else is worth getting.