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They both can be hard on themselves when they feel bad - There have been plenty of instances where Ash or Serena feel bad about something, and mull over it, showing their sensitive sides. For Ash, he stayed in bed feeling depressed about his loss to Ritchie in EP080, Ash was in a slump after his full battle against Paul in DP133, he was depressed after losing to Wulfric in XY121, and he was in a slump from going down the PWC rankings in JN036. For Serena, she cried after losing her first showcase in XY060 due to feeling like everything she worked towards was for nothing, she snapped at her Pokémon and still needed space to get over her prior loss in XY064, she had a hard time falling asleep after Palermo told her she was lacking something in XY109, and she heavily regretted getting mad at Ash in XY121. These scenes show that they are very passionate people, and they take themselves seriously when something matters and goes wrong. Ash and Serena care a lot about making things better for themselves.
