Alright you blind fucksticks, use your heads. This pic
>>14336930is 100% correct. It's a backpacker with black hair and a huge fucking backpack.
If you don't understand, let me offer this pic for you. Do you see how fucking gigantic this backpack is? It's extremely disproportionate to the size of her body. Flash forward: same shit, but this time the backpack's yellow.
In case that still doesn't make any sense to you, lemme ask you one final question. Why the fuck would "Elesa" be talking to you through some nondescript NPC? Even if that is her, there's clearly someone between her and you, and I'm pretty damn sure no absentminded asshole is gonna walk right in the middle of your conversation.