You're guys are my last hope, I've looked online and can't find a solution.

I can't pick up hidden items in my White 2 Hidden Grottos.

I know not to stand right on top of it, I've tried to pick it up from all sides and from the middle, I've tried leaving and coming back, resetting, picking it up with or without the Dowsing Machine active. Nothing's working. I'm on a retail cart, no cheats or anything.

I know we've probably moved on to XY, but has anyone encountered this? It's driving me insane.

Thanks.