How hard do you think it would be to fix this stuck head pose on my own? (Not mine btw, still debating buying it)

I tried contacting the Pokemon Center website's livechat to see if there'd be any consideration to amend the design but they were unhelpful and clinical and sale-oriented as you'd expect.

http://pokevault.com/DecidueyePlush
More angles here so you can see how they just turned the head for no reason. They could've just put a wire in it.

Alternatively how hard hard would it be to reach out to someone competent about this in TPCi for them to make a change before it goes international?