>>38498730The lawsuit is used, in this instance, as a way to get the media's attention to the problem at hand. If the media has the attention that such a big company still doesn't comply with ADA, that means there's a chance they are going to do so as soon as possible, to avoid future controversies regarding this subject.
Of course, you could always ask the sites to comply instead, but there's a very low chance that such big companies are ever going to read such complaint. They must receive a myriad of e-mails, ranging from autistic screeching, recommendations, applications, complaints, spam, etc. Its a miracle if they ever read your e-mail in time for it to be relevant.
>ask for assistanceSome of them may not have such assistance. Some may feel ashamed to ask for help, because they may be trying to live their lives as if the disability doesn't exist. There's many explanation as to why they wouldn't just suck it up.
Complying with regulations is the best way to avoid autistic people filling lawsuits over something so small.