>>38980918I wish they'd just hire fresh, enthusiastic blood.
Hiring fans to work on franchises tends to work incredibly well, they'd get someone that's not as out of touch as them. Imagine Masuda walking into some university going "hey kid wanna work on Pokemon?"
They should just reach out and communicate, not just with fans but with the rest of the industry. Our game's online is horribly imbalanced? Let's ask anyone but Nintendo how they handle this in their games. Instead of pretending Smogon doesn't exist, contact them and find out why some people prefer it over VGC rules.