>>96537542There's been an old standing rule that fans aren't allowed to send gifts to the talents, and Phase doesn't have a PO box to receive gifts to forward to the talents. Too much hassle, and some talents like Pippa would receive a shit ton of stuff. Also some people like Tenma don't want to receive anything because of import taxes, that she has to pay herself, she has mentioned it on stream.
There have been exceptions, like Uruka receiving an electronic violin at the end of 2022 (I guess her whales talked to Phase management), and that time Phase accepted gifts in Offkai 2023, however, that was a shitshow and many talents received their gifts only many months later.
After Offkai 2024, Phase was going to other conventions, and I remember in a Phase Weekly Dizzy explicitly said "we won't be accepting any gifts in any convention, except in certain cases", basically telling fans to not bring gifts to forward to the talents.