>>80492728>a) that's not what you said.It is. Sorry if you misunderstood, but trying to make things better is literally the action that indicates to the other person that you care after you hurt them.
Saying "sorry" or conceding that you should do better doesn't mean very much when you continue to hurt the other party after saying those things. This is what she meant by "actions speak louder than words". She knows that what she's doing is hurtful, but then continues to do it anyway. You say she's getting better, but the only thing she's said to us in the last two weeks is "sitting".