>>1340599Monetization has never once been a factor for superchats. I do streams all the time that just music that gets claimed but SC still go through just fine.
SC isn't also a stream by stream thing you can just turn off and on, its an account setting. The monetization setting is just for ads during and on the archive of the stream. They are going into their account and turning off superchats before the stream and they have to turn it back on afterwards.
So this is 100% something from either the game developer, or cover.